FAQ
Frequently asked questions.
Something else? Message us on WhatsApp — we reply fast.
Where do you deliver?
We’re located in Boca Raton. Delivery and setup are complimentary in Palm Beach, Broward and Miami-Dade counties. Elsewhere in South Florida is available for an additional fee, quoted and confirmed before you buy.
How quickly can I get my sofa?
Most deliveries happen within 24–72 hours of purchase. Every piece is already here — no factory wait.
What condition are the sofas in?
All sofas are professionally cleaned and inspected. Each listing states the maker, the condition and any known wear.
Can I return a sofa?
All sales are final. You can inspect your sofa at delivery — if anything doesn’t match the description, tell us right then. Please confirm measurements and access (doors, stairs, elevators) before delivery.
Can I see a sofa in person?
Yes — by appointment. Message us and we’ll arrange a viewing.
How do I buy?
Send us the piece on WhatsApp from its page. We confirm availability, the delivery cost for your address and payment — nothing is reserved until we confirm.
More answers
FAQ
FAQs — COSTA HOME
Where do you deliver?
We offer personal local delivery across South Florida, including Broward, Palm Beach, and Miami-Dade counties.
Extended delivery may be available by request for an additional fee.
Do you offer nationwide shipping?
No. We do not offer nationwide shipping. All deliveries are handled personally by our team to ensure quality and proper setup.
Is delivery included in the price?
Yes. Standard local delivery and basic setup are included within our service area.
Any special access or extended delivery will be discussed and confirmed in advance.
How do I schedule delivery?
After purchase, we’ll coordinate delivery directly with you.
You can text, call, or email us to confirm timing and access details.
📞 (754) 277-5392
✉️ costahomelive@gmail.com
Are your sofas new or used?
Our sofas are like-new. Each piece is carefully selected, inspected, and cleaned before being listed and delivered.
Can I see the sofa before buying?
All items are accurately represented with photos and details.
If you have questions or need more information, feel free to contact us before purchasing.
Do you accept returns or exchanges?
Due to the nature of our products, all sales are final.
Please review photos, dimensions, and details carefully before purchasing.
What if the sofa doesn’t fit my space?
Customers are responsible for confirming measurements, access points, and fit prior to delivery.
We recommend measuring doorways, hallways, elevators, and stairwells in advance.
Do you deliver to apartments or condos?
Yes. Additional fees may apply for walk-up buildings, multiple flights of stairs, or complex access. These details must be disclosed prior to delivery.
How fast can delivery be?
Same-day or next-day delivery may be available depending on location and availability.
How can I contact Costa Home?
📞 Text or call: (754) 277-5392
✉️ Email: costahomelive@gmail.com